Call Centre Operator vacancy at Rosebank College
DEADLINE: 05 February 2025
Job Purpose
To recruit new students through the application of the Rosebank College methodology, effective stakeholder relationship management and brand awareness.
Duties and Responsibilities
Cold Calling
- View existing student databases and contact existing students for referrals.
- Contact parents of existing students and enquire about sibling’s prospective enrolment at Rosebank College.
- Resurrect in-active students from database.
- Contact prospective students to market the brand.
Telephonic Consultations
- Make initial telephonic contact with prospective students.
- Introduce the brand.
- Invite them for telephonic interviews to discuss prospective career options.
- Set up telephonic consultations.
- Explain the purpose of the interview and the process.
- Acquire and capture student’s details on the database.
- Present the Rosebank College philosophy.
- Ask career-specific questions to establish a course of interest.
- Discuss the course/s in detail.
- Check for understanding.
- Respond to the prospects’/ student’s queries and concerns.
- Advise students/prospects regarding acceptance into Rosebank College
- Build rapport with the students during the interview process.
- Advise students of the application closing date.
Minimum Requirements
Qualifications
- West African Senior Secondary Certificate
- Sales qualification – Ideal
Requirements:
- Native level fluency in Ghana language: Verbal skills essential
- Located in South Africa preferable
- Work Permit /Passport
- Excellent Computer literacy & technical skills
Experience
- Sales experience (1 Year)