24 Hour Flexi Sales Associate – Tembisa
Homechoice
• Gauteng
Job Ref #: HCH-2596
Industry: Retail
Job Type: Permanent
Positions Available: 1
homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
Job Description
The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration meeting the sales targets and for facilitating order captures, documentation gathering and administration. You will need to ascertain our customers immediate need and have clear direction on product pricing and offers as aligned to catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds / credits.
What you will love doing in this role
Enhancing the customers interaction through a positive sales & service experience
Manage the customer journey account opening and order processing
Product knowledge and pricing management
Provide an exceptional customer experience
Adhere to quality standards
General housekeeping
WFS Feedback
Stock management
Administration & Reporting
Job Requirements
What you’ll need to do this role
Grade 12/Matric (Minimum Required)
1 years’ minimum experience in retail
Must be available to work shifts, weekends and public holidays
Working in the homewares retail industry would be advantageous
What we will love about you
· Energetic with a positive attitude
· Persuasive skills
· Ability to work independently as well as within a team
· Excellent communication skills
· Good analytical ability and attention to detail
· Resilient and change orientated
Behaviors we love
· Wow my customer
o Walk in my customers’ shoes
o Deliver on my promises
o Deliver insight-led solutions my customers need
· Treat the business as?my own
o Take accountability
o Be curious, creative & explore opportunities
o Do it right & at the right time
· Play as a team
o Be helpful
o Be inclusive
o Find the fun