Division
Botshelong Empilweni Private Hospital
Business Unit
Administration
Minimum experience:
Entry Level
Company primary industry
Hospital and Healthcare
Job functional area
Administrative
Job Description
Location : Clinix Botshelong-Empilweni Private Hospital (Vosloorus)
Reports to : Reception Supervisor
Job Summary:
To assist patients in all aspects of the admissions and discharge process in a professional manner, preventing financial risks to the organization and meeting and exceeding client expectations.
Minimum Qualifications and experience:
Administrative Qualification / NQF Level 5
1-2 years’ experience in general office administration.
Health-related qualification/certificate (advantageous)
Knowledge of ICD codes
Knowledge of medical / clinical terminology
Advanced Computer Literacy
SAP will be an advantage.
Minimum Duties:
Attending to all patients and customers’ needs in a professional manner.
Provide information to patients on all aspects of bookings and admissions as per Clinix standards.
Obtain all required information and documentation from patients on admission i.e. Identity document and current/valid Medical Scheme card, as per the company policies and procedures.
Capture all the required patient information on admission accurately.
Complete the discharge process, as and when necessary.
Deliver a customer-focused admissions experience in as efficient a manner as possible.
Identify and prevent financial risks to the organization by adhering to Company policies and procedures, for example the collection of co-payments and private patient estimate payments on admission.