CUSTOMER SERVICE CONSULTANT – CIC
Smollan
• Gauteng
Job Ref #: SM-5252
Industry: Call Centre
Job Type: Temp
Positions Available: 3
At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.
Job Description
We’re on the lookout for a Customer Service Consultant based in Gauteng
As a Customer Servcie Consultant, you will be responsible for:
Stakeholder Engagement
Administration and Systems Management
Client service
Job Requirements
1–2 years’ experience in a Call Centre/customer service/ administration role
Grade 12/NQF level 4
Tertiary qualification added advantage
Customer service skills
Client services skills
Administration skills
Attention to detail
Communication skills (verbal & written)
Ability to work under pressure
Stress management
Computer literacy – MS office suite
Punctuality