Job Details:
Minimum experience
Entry Level:
Company primary industry
Retail:
Job functional area
Sales
Job Description:
THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.
Spitz:
With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
Main Purpose:
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Line Manager: Store Manager
Job Specification:
Key Performance Areas:
Cash control
Perform cash desk function
Cash control and banking processes are followed daily
0 cash variances maintained
Manual transactions accurately recorded
Stock Control
Stock management processes are followed daily
Customer orders are followed up
Weekly stock counts are conducted accurately
Store room department in good condition
Shoe pairing exercise is completed weekly
Customer Service
Provide excellent customer service
Internal & external customer relationship building
Maintain good customer relationships
Product knowledge
Minimum Requirements:
Experience:
Minimum 1 years’ retail experience
Qualifications:
Complete Matric/Grade 12
Additional Requirements:
Retail administration disciplines
Stock & cash management
Product knowledge
Sales knowledge and selling skills
Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
Numerical ability
Competencies:
Minimising Risk
Meeting Deadlines
Planning & Organising
Thinking Analytically
Building Relationships
Attention to Detail
Understanding Others
Influencing Others